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KLSCM 2022 FAQ
RACE
When will the Kuala Lumpur Standard Chartered Marathon 2022 be held?
Where will the Kuala Lumpur Standard Chartered Marathon 2022 be held?
What are the available run categories?
Where can I find the information about race days programme?
What is a Race Entry Pack?
When will the Race Entry Pack Collection (REPC) be held and where will it be?
I have opted for my race entry pack to be delivered to my mailing address. When will I receive it?
Is there a baggage check-in area at the start venue?
What if I am injured during the race or otherwise unable to finish the race?
What time does each race start?
Is there a cut-off time to complete the run?
Do I still get a finisher's medal and finisher's certificate if I complete my run after the cut-off time?
Can I bring along my pets?
If I registered for the Full Marathon but decide to run the Half Marathon instead on race day, can I still get the finisher's medal and certificate?
Can I rollerblade or cycle during the race instead?
Why has the Kids Dash been cancelled?
Why has the Friendship Run been cancelled?
Will the recent COVID-19 outbreak affect the staging of the Kuala Lumpur Standard Chartered Marathon 2022?
REGISTRATION
I have deferred my 2020 registration to 2022. What do I need to do to confirm my participation for the KLSCM 2022?
Will I be getting a confirmation slip for KLSCM 2022 upon submission of my registration?
I have requested for a refund in 2020, how can I register for the Kuala Lumpur Standard Chartered Marathon 2022?
I did not register for the KLSCM 2020, how can I register now?
Why is there no registration open to the public this year?
How do I check my KLSCM participation history?
Do I get a refund if I choose not to participate after registration?
Do I get a refund if the KLSCM 2022 is cancelled or postponed?
Can I make any changes to my personal particulars after submitting my registration?
Can I change my distance category? When can I change?
Why is it that I did not receive my confirmation email despite submitting my registration and making payment?
What are the sizes for the running apparel and finisher's T-shirt?
Can I change the size of my running apparel, finisher’s T-shirt or the RFAR T-shirt after submitting my registration?
Why is there no finisher's T-shirt for the Half Marathon or 10 km categories?
ROUTE
Where are the water stations?
Where are the fruit stations?
How long will the route be closed to traffic?
Is there transportation before and after the Event?
Where are the checkpoints along the route for Full Marathon participants?
WINNERS AND AWARDS
What are the awards for the winners?
Am I eligible for 2 prizes?
If there are any disputes in the race results, who can I appeal to?
If I am a winner, what documents do I need to present for verification?
TRAINING
What are the KLSCM Running Clinics?
When and where will the Running Clinics be held?
How do I register for the Running Clinics?
CHARITY
Who are the official charity partners this year?
How are the official charity partners selected?
What are some steps that charities can take to strengthen corporate governance?
I signed up under the Run For A Reason category. What are the ways in which I may raise funds?
I have registered as a Run For A Reason charity runner but am unable to raise the funds. What can I do?
COVID-19 VACCINATION STATUS
Do I need to be fully vaccinated to participate in the KLSCM 2022?
If I am tested positive for COVID-19 or a close contact to someone a few days before the race, and I am unable to collect my race entry pack, what are my options? Can I request for a refund?
Do I need to provide proof of my vaccination status?
SPONSORS AND PARTNERS
I won a KLSCM 2020 slot through a promotion with one of your sponsors. What happens with my registration?
Will I get another PIN code in KLSCM 2022?
I received a PIN code in 2020 but I missed the registration. Can I use the code to register for KLSCM 2022?
Will I be able to carry forward my KLSCM 2020 registered PIN code to 2022?
I received a PIN code from one of your sponsors. Can I transfer my KLSCM 2022 registered PIN code slot to my friend / colleague / family member?
I am a Standard Chartered Bank staff. I tried to register for KLSCM 2022 through a staff benefit using my Bank ID. However, my bank ID is not recognised by the registration system. What should I do?
