Deferment and Refund

TERMS AND CONDITIONS

 

  1. Kuala Lumpur Standard Chartered Marathon (KLSCM) 2020 Participants in the Individual or Run For A Reason (RFAR) categories will have the option to defer their registration to KLSCM 2022 or request for a refund.

Deferment

  1. Participants who deferred their KLSCM 2020 registration to KLSCM 2022 are guaranteed an entry for KLSCM 2022 at no cost.
  2. Upon submission of deferment request, Participants will be notified via email instantly regarding their deferment. However, Participant registration confirmation slip for KLSCM 2022 will only be issued next year.
  3. Once a deferment request has been submitted, it cannot be changed and no further requests thereafter will be entertained.
  4. All deferment request must be submitted through KLSCM platform by 11:59 pm on Monday, 12 July 2021 (GMT+8).

Refund

  1. KLSCM 2020 Participants in the Individual or RFAR categories who do not wish to defer their registration to KLSCM 2022 will have an option to request for a refund.
  2. Refund request must be submitted through KLSCM platform by 11:59 pm on Monday, 12 July 2021 (GMT+8). No refund requests will be entertained thereafter.
  3. Participants who do not submit any request within the stipulated time frame, the Participant’s registration will be automatically deferred to KLSCM 2022 and will not be able to request for a refund.
  4. Once a refund request has been submitted, it cannot be changed and no further requests thereafter will be entertained.
  5. The refund amount will be transferred into the beneficiary bank account provided by the Participant in the refund form between 12 July and 11 August 2021.
  6. All refunds are subjected to a 10% fee deducted from the registration amount to facilitate administrative work and payment gateway fee. Please refer to the table below for refundable and non-refundable items:

Refundable Items (less 10%)Non-Refundable Items
Registration Fee (base price less Standard Chartered Bank discount if any) Sales and Service Tax (SST)
VIP Package (base price) Merchandise (including delivery fee)
Mailing Option Donation
Personal Accident Insurance
Refund Protect

General

  1. Participants who do not submit any request within the stipulated time frame, the Participant’s registration will be automatically deferred to KLSCM 2022.
  2. The Organiser reserves the right to limit and/or refuse entry to any Participant without provision of reason and/or notice.
  3. Participants choose and submit their choice of option at their own risks.
  4. Participants hereby agree to indemnify and hold the Organiser, Sponsors and Affiliates harmless from and against any and all claims, liabilities, losses, costs, expenses and damages (actual and consequential) including legal costs the Participants may incur arising out of, or in connection with the usage of KLSCM platform or website.
  5. By submitting the deferment or refund request form, Participants are deemed to have read, understood and agree to abide by these Terms and Conditions, the Rules and Regulations and the Privacy Policy of the KLSCM as set forth by the Organiser.
  6. It is the sole responsibility of the Participants to provide true, accurate, current and complete information contained in refund request form.