KLSCM 2026 FAQs

    RACE INFO
  1. When is the Kuala Lumpur Standard Chartered Marathon (KLSCM) 2026?
  2. Where are the start and finish venues?
  3. What are the available distance categories?
  4. What time does each race start?
  5. Is there a cut-off time to complete the run?
  6. What if I am injured during the race or otherwise unable to finish the race?
  7. Do I still get a finisher medal and finisher certificate if I complete my run after the cut-off time?
  8. If I registered for the Full Marathon but decide to run the Half Marathon instead on race day, can I still get the finisher medal and certificate?
  9. My child/children will take part in the Kids Dash category. Can I run with my child/children?

  10. REGISTRATIONS
  11. How can I register for the Event?
  12. What are the registration dates?
  13. What are the registration fees?
  14. Is there an age requirement to register for the Event?
  15. Who is eligible for Priority Registration? What are the criteria?
  16. Can I use timing proof from other events to be eligible for Priority Registration?
  17. Where can I check my Participation History?
  18. How do I register if I am under the age of 18?
  19. How do I know if my registration has been successful?
  20. Why is it that I do not receive my confirmation emails despite registering and making payment?
  21. Do I get a refund if I choose not to participate after I have registered?
  22. Do I get a refund if the Event has to be cancelled or postponed?
  23. Can I make any changes to my personal particulars after submitting my registration?
  24. Can I register and participate in more than one category, for example, Full Marathon and 10km?
  25. Can I change my category after submitting my registration?
  26. I have a PIN code but I missed the registration deadline. Can I use the PIN code to register after the deadline?
  27. Can I transfer my registered PIN code entry to someone else?
  28. I am a Standard Chartered Bank staff. I tried to register for KLSCM 2026 through a staff benefit using my Bank ID. However, my bank ID is not recognised by the registration system. What should I do?

  29. PAYMENT
  30. Which payment gateway does KLSCM use?
  31. What are the payment options?
  32. Are there Buy Now Pay Later options like Atome, SPayLater or Grab PayLater?
  33. Do Standard Chartered customers enjoy any discounts on registration fee?
  34. Do I have to incur the Sales and Services Tax (SST)?
  35. Why are the registration fees for Malaysian participants lower than international participants?
  36. I am stuck on the payment page with a Payment Pending / Payment Failed message. What do I do now?
  37. I tried to register with a PIN Code, but my internet connection was interrupted during payment. Now the PIN code shows as "registered" or "invalid," and I cannot proceed. What should I do?
  38. During registration, I encountered an issue where the payment link/QR code could not be generated. A pop-up appeared saying "Failed to generate payment link." What should I do?

  39. APPAREL AND MERCHANDISE
  40. What are the sizes for the running apparel and finisher T-shirt?
  41. What are the sizes for the RFAR T-shirt?
  42. Can I change the size of my running apparel, finisher T-shirt or the RFAR T-shirt after submitting my registration?
  43. Can I change the type of my running apparel from running singlet to short-sleeved running tee after submitting my registration?
  44. I forgot to buy my merchandise during registration. Is there any way I can still buy the KLSCM merchandise?
  45. I opted for my Race Entry Pack to be delivered to my mailing address. Will my merchandise be delivered together?

  46. RACE ENTRY PACK
  47. I wish to get my Race Entry Pack delivered to my mailing address. How much is the fee?
  48. Is there a maximum number of Race Entry Packs a representative can collect?
  49. What is Mailing Option?
  50. What is a Race Entry Pack?
  51. When and where is the Race Entry Pack Collection (REPC)?
  52. What document is required for me to pick up my Race Entry Pack?
  53. Can someone else pick up my Race Entry Pack? What document is required for my representative to pick up my pack?
  54. Is there an option to not have the drawstring bag for my Race Entry Pack?

  55. RUNNING SHOES FOR HIGH PERFORMANCE PARTICIPANTS
  56. Are participants required to wear certain brand or model of running shoes at KLSCM events?
  57. Where can I find the Athletic Shoe Regulations?
  58. Where can I find the List of Approved Athletic Shoes?
  59. What happens if I cannot find the brand and model of my running shoes on the List of Approved Athletic Shoes?
  60. What happens if the brand and model of my running shoes cannot be identified or is not approved?

  61. WINNERS AND AWARDS
  62. What are the awards for the winners?
  63. How can I take part as a High Performance participant?
  64. If I did not apply to be a High Performance participant, but then I finished within the top 3, would I still be eligible for the awards?
  65. Am I eligible for 2 prizes?
  66. If there are any disputes in the race results, who can I appeal to?
  67. If I am a winner, what documents do I need to present for verification?

  68. ROUTE
  69. Where can I view the routes for all the distances?
  70. How long will the route be closed to traffic?
  71. Where are the checkpoints along the route for the Full Marathon and Half Marathon?
  72. Where are the water stations?
  73. Where are the fruit stations?

  74. TRAINING
  75. What is the KLSCM Running Clinic?
  76. When and where will the Running Clinics be held?
  77. How do I register for the Running Clinic?
  78. Can I make just one registration for all sessions of the Running Clinic?
  79. Where can I find the programme for the Running Clinic?

  80. CHARITY
  81. Who are the charity partners for KLSCM 2026?
  82. How are the official charity partners selected?
  83. What are some steps that charities can take to strengthen corporate governance?
  84. What are the available categories for charity runners?
  85. I signed up under the RFAR programme. What are the ways in which I may raise funds?
  86. I have registered as a Run For A Reason charity runner but am unable to raise the funds. What can I do?

  87. OTHER
  88. How do I contact Standard Chartered Bank Malaysia for enquiries regarding their products and services?
  89. How do I contact Pantai Hospital Kuala Lumpur to make an appointment for the health screening?
  90. Is there a baggage service at the Event venue?
  91. I need to book my hotel/ accommodation, where would you recommend I stay? Or where do I park my car at, where is the nearest to the start venue?
  92. Where will the hospitality tents be located?
  93. Why is there no finisher T-shirt for the ASICS Half Marathon or Pantai KL 10km categories?
  94. Are there toilets at the Event venue?