As part of Dirigo Events Sdn. Bhd. compliance to Personal Data Protection Act 2010 (“PDPA 2010”) and commitment towards the protection of our registrant personal information, we have put in place a personal data protection and compliance principles and framework ("Framework") in which we stand guided by in the provision of our services to our registrants/members/clients/ visitors volunteers/partners/sponsors/vendors ("Services").
If you have any questions or concerns, please do not hesitate to contact us at [email protected] or +60376217787.
A. COLLECTION OF PERSONAL DATA
When you interact with us through the Services, we may collect Personal Data and other information from you or someone on your behalf, as further described below:
Managers: We collect Personal Data from you when you voluntarily provide such information to the Services, such as when you register for access to the Services as a Manager, contact us with inquiries, or use certain Services. The Personal Data we may collect includes without limitation your name, address, email address and other personally identifiable information. In some cases we may collect your credit card information (e.g., your credit card number and expiration date, billing address, etc.), some of which may constitute Personal Data, to secure certain payments. In addition, if you use our payment processing services, we will collect financial information from you (e.g., your bank account information or an address to send checks) as necessary to facilitate payments and information required for tax purposes (e.g., your taxpayer identification number).
B. PURPOSES OF PROCESSING
Specific Reason: If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.
We collect, analyse, collate, share, disclose to third parties the information you provide about yourself to generate bib numbers which contain your name, age, gender, assigned race number, and t-shirt size. We post event results on the Internet which include registrant’s name, city, age, gender, and finishing time. We also provide personally identifiable information (name, address, contact details, email addresses and event research data) to our main sponsors for marketing their products and services purpose.
Access and Use: If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to monitor your use of such Services or functionality. For instance, if you supply payment information (e.g., bank account or credit card information) to the Services for the purpose of registering as a Registrant or processing payments as a Manager we will use that information to facilitate such purchase or process such payments.
Internal Business Purposes: We may use your Personal Data for internal business purposes including without limitation to help us improve the content and functionality of the Services, to better understand our users, to improve the Services, programmes, planning, data-processing and statistical or risk analysis, research, fund-raising, to protect against, identify or address fraudulent activities, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.
Manager Emails: We allow Managers to use our email system to contact Registrants for their current and past events, so you may receive emails from our system that originate with such Managers.
C. USE AND DISCLOSURE
We will not sell your Personal Data to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties without further notice to you, as set forth below:
Agents, Consultants and Related Third Parties: We, like many businesses, sometimes engage other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.
Sponsors: We may, however, at our sole discretion, share Personal Data and statistical data with race sponsors or media agencies. By registering as a registrant, you consent to our providing your Personal Data to our Title Sponsor, for marketing and promotion of their products and services purposes. Statistical data do not include personally identifiable information about any individual and is used for quantitative purpose only.
Legal Requirements: We may disclose your Personal Data if required to do so by law (including, without limitation responding to a subpoena or request from law enforcement, court or government agency) or in the good faith belief that such action is necessary (i) to comply with a legal obligation, (ii) to protect or defend our rights, interests or property or that of other customers or users, (iii) to act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) to protect against legal liability, or (v) where we consider that such use or disclosure is necessary to respond to any claims or legal process, or where we suspect that fraud or unlawful activity has been, is being or may be engaged in.
D. IMPACT OF NON PROVISION OF PERSONAL DATA
You have several choices available when it comes to your Personal Data:
Limit the Personal Data You Provide: You can use the Services without providing any Personal Data or with limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionality of the Services. Your application or request to for any of the above purposes as set out in (B) above may not be accepted or acted upon. For instance, in order to open an account/register for your events your name and email address is required
E. RIGHT OF ACCESS TO PERSONAL DATA
We are committed to ensure that the Personal Data we hold about you is accurate, complete, not misleading and up-to-date. If there are any changes to your Personal Data or if you believe that the Personal Data we have about you is inaccurate, incomplete, misleading or not up-to-date, please contact us so that we may take steps to update your Personal Data.
Under the Act, you have the right of access to your Personal Data held by us. If you would like to request access to your personal data, please contact us and please note that depending on the information requested, we may charge a small fee. We may also take steps to verify your identity before fulfilling your request for access to your Personal Data.
To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services.
If you have any questions regarding this Privacy Notice or if you wish to request access to your Personal Data or if you wish to correct your Personal Data or if you wish to withdraw your consent to Dirigo Events Sdn. Bhd. for the processing of your Personal Data for the purposes as set out in (B) above, you may send your request in writing at the following address:
EMAIL ADDRESS: [email protected]
ADDRESS: Dirigo Events Sdn Bhd, Unit No. 21-5, Block F2, Jalan PJU 1/42A, Dataran Prima, 47301 Petaling Jaya, Selangor, Malaysia
F. STORAGE AND RETENTION OF THE PERSONAL DATA
We may store Personal Data itself or such information may be included in databases owned and maintained by our affiliates, agents or service providers in or outside Malaysia. We take what we believe to be reasonable steps to protect the Personal Data provided via the Services from loss, misuse, unauthorized access, inadvertent disclosure, alteration, and destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data via the Internet.
Any Personal Data supplied by you will be retained by us as long as necessary for the fulfillment of the purposes stated in (B) above or is required to satisfy any legal, regulatory and/or accounting requirements or to protect our interests.
We do not offer any online facilities for you to delete your Personal Data held by us, our affiliates, agents or service providers. If your personal information is no longer required under the purpose stated in (B) and/or (C), then we will destroy it by purging it from our electronic, manual, and other filing systems according to our internal procedures and schedules.
G. HOW WE HANDLE EMAIL AND “CONTACT US” MESSAGES
We may preserve the content of any email or "Contact us" or other electronic message that we receive.
Any personal data contained in those messages will only be used or disclosed in ways set out in this Privacy Notice. The message content may be monitored by our service providers or employees for purposes including compliance, auditing and maintenance or where email abuse is suspected.
H NON-PERSONAL DATA COLLECTED AUTOMATICALLY
Non-Identifiable Data: When you interact with the Services, we collect certain personally non-identifiable information (“Non-Personal Data”). The Non-Personal Data we collect includes without limitation Internet Protocol (IP) addresses, Internet browser type, other characteristics of your device and software, domain names of your Internet Service Provider, your approximate geographic location, a record of your usage of the Services, the time of your usage and aggregated Personal Data that cannot be used to specifically identify you. Such information, which is collected passively using various technologies, cannot, in and of itself, be used to specifically identify you. We also collect Non-Personal Data (including, without limitation, of the type set forth above) from third parties. The information we collect from third parties may be combined with the information we collect.
Cookies and Other Session Identifiers: In operating the Services, we use a technology called “cookies.” A cookie is a piece of information that is placed on your browser when you access the Services. Our cookies help provide additional functionality to the Services and help us analyse Service usage more accurately. For instance, our Services may set a cookie on your browser that allows you to access the Services without needing to remember and then enter a password more than once during a visit. These cookies may be used to tailor content (including advertising) you see on the Services as well as other Internet sites that you may visit in the future.
Cookies may be session cookies (i.e., last only for one browser session) or persistent cookies (i.e., continue in your browser until they are deleted or expire).Through your web browser’s option settings you may be able (i) to receive notifications when you are receiving new cookies, (ii) to disable cookies or (iii) to delete cookies. Please refer to your web browser’s help section for information on how to configure your Internet browser to erase all cookies from your computer's hard drive, block all cookies or to receive a warning before a cookie is stored. We recommend that you leave cookies turned on because they allow you to take advantage of some of the features of the Services.
Personal Data held by us will be kept confidential in accordance with this Privacy Notice pursuant to PDPA 2010 and any applicable law that may from time to time be in force.
Any questions, comments, suggestions or information other than Personal Data submitted to us in whatever manner (including those sent or posted in our Website) will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis.
We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely as set out in (C) above.
J. SAFETY OF PERSONAL DATA
We use a number of mechanisms to protect the security and integrity of your Personal Data in accordance with the PDPA 2010 and any applicable regulations. We follow strict security procedures in order that the data we collect is stored and disclosed appropriately and securely.
For the internet, unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while we strive to protect such Personal Data, we cannot ensure or warrant the security of any Personal Data transmitted to us and you do so at your own risk. Once any Personal Data comes into our possession we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.
A username and password may be essential for you to use some sections of our Website and access to some of our services. For your own protection, we require you to keep these confidential and to change your password regularly (if required). Unfortunately the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
K. TRANSFER OF PERSONAL DATA
Due to the global nature our business, we may transfer your Personal Data to our other members (which may be located in other countries) or to any parties located in other countries (including countries that have a different data protection regime than is found in the country where you are based). Any Personal Data transferred shall be used for the purposes as set out in (B) above and disclosed to parties stated in (C) above.
L. LINKS / HYPERLINKS
Our Website and its social media sites (including Facebook, Twitter) may contain links to third-party sites and pages for your convenience. By activating a link, such as for example by clicking on the banner of an advertiser, you leave our Website and we do not exercise control over any Personal Data or any other information you give to any other entity after you have left our Website.
M. OTHER WEBSITES
N. INTERNATION PRIVACY LAWS
O. HOW TO CONTACT US
For enquiries, please e-mail us at [email protected]
In the event of any conflict between the English and other language versions, the English version shall prevail.
DIRIGO EVENTS SDN. BHD.
UNIT NO. 21-5, BLOCK F2, JALAN PJU 1/42A, DATARAN PRIMA, 47301 PETALING JAYA, SELANGOR.