General FAQ

    RACE
  1. What is the KLSCM 2021 Virtual Run?
  2. When is the KLSCM 2021 Virtual Run?
  3. When and where do I need to complete my run?
  4. Is there a cut-off time to complete my run?
  5. Is there a designated route for the run?
  6. Is there an official app for KLSCM 2021 VR? Do you recommend using this app to keep track of my run?
  7. How do I participate in the run?
  8. How do I complete the run and submit my record?
  9. Can I walk to complete the distance?
  10. Can I complete my run on a treadmill or indoors?
  11. Can I cycle or rollerblade to complete the distance?
  12. Can I accumulate my race distance over multiple runs instead of completing my run in one attempt?
  13. Once I have completed the distance, will I be able to re-do this run?
  14. Will there be awards for the winners?
  15. What safety measures should I be aware of?
  16. How do I find out more about the KLSCM 2021 Virtual Run?

  17. REGISTRATION
  18. What are the registration dates?
  19. Is there a deadline to register?
  20. Who can register and participate?
  21. What are the category and distance options?
  22. How do I register?
  23. How do I register a team?
  24. I do not live in Kuala Lumpur; can I still register and participate?
  25. Are there age requirements for the various distances?
  26. What are the registration fees?
  27. Can I register for more than one distance?
  28. Can I register for both individual and team categories?
  29. Can members of a team register different distances?
  30. Can I change my distance or category after I have completed my registration?
  31. How do I check my registration details?
  32. What does my registration include?
  33. Will I receive a race bib?
  34. How do I know if my registration has been successful?
  35. I have registered but did not receive my confirmation email. What should I do?

  36. VERIFICATION AND RESULTS
  37. When do I get my results?
  38. When can I download my e-certificate?
  39. Do I need to submit additional run records for verification?
  40. How are the results for the team category calculated?
  41. I am one of the top 5 finishers but I do not submit additional records for verification. What will happen to my rankings?
  42. How do I export my run / walk activity as a GPX / TCX file from my GPS running device or GPS running app?
  43. How do I upload GPX / TCX file of my run onto the KLSCM platform?
  44. How do I upload screenshots of my run onto the KLSCM platform?